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Issue Workflow

Last reviewed: 2026-05-13
Maintained by: Engineering

Issues are a shared cross-surface workflow spanning API, manager operations, and mobile client flows.

Current scope​

  • tenant issue creation and listing
  • assignment and status changes
  • comments, attachments, work logs, reviews, feedback, and reopen flows
  • platform-wide visibility for Back Office auditing

Key implementation areas​

  • API routes: apps/api/src/routes/issues.ts
  • API service orchestration: apps/api/src/features/issues/issues.service.ts
  • shared contracts: packages/api-client/src/index.ts

See ../99-reference/features-inventory.md for the current repository-state capability inventory.